Reliable service provided by experienced international investigators Competitive Intelligence

Competitive Intelligence: Strategic Advantage

Research Associates supplies business users with competitive intelligence based on legally accessed but intelligently gathered information from many sources, including field intelligence, databases (public and private) and any legal source of information gathering available, including more traditional means such as observation/surveillance.

Competitive intelligence is defined as “the action of gathering, analysing and applying information about products, customers, and competitors for the short term and long term planning needs of an organisation”. Competitive intelligence (CI) is both a process and a product and is more rigorous than competitor analysis. The process of collecting, storing and analysing information about the competitive arena results in an actionable output of intelligence ascertained by the requirements of an organisation. Most competitive intelligence involves the gathering and analysing of information via Open-Source Intelligence (OSInt), surveillance and other means and disseminating the results with a client-based stratagem. It should not be confused with industrial espionage, which may be unethical and, under certain circumstances, may utilise illegal means to acquire competitor information. In the realm of competitive intelligence, the problems faced by clients are always unique, so Research Associates’ approach is always tailored to specific requirements and objectives.

Know Your Competitor

Paul Hawkes is a former member of the Society of Competitive Intelligence Professionals (SCIP) and has much experience in well-thought-out, strategic brainstorming with clients to ensure focused, logical intelligence-gathering and analysis translates into strategic, tactical, ad-hoc and continuous information streams. Most firms today realise the importance of knowing what their competitors are doing and how the industry is changing, and the information we gather allows organisations to comprehend strengths and weaknesses.

What next?

Since every investigation is unique and because of the delicate nature of all we do, before commencement of any assignment we suggest you call and speak with us. By talking through the outline of your current circumstance in confidence and asking just a few non-intrusive questions, we become fully able to comprehend your specific requirement. This will also enable you to get to know how we work and for us to give a clear plan of action, costs, turnaround time – and to decide whether you wish to instruct us.

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How It Works

Our Investigation Process

We offer a confidential consultation, tailored investigation strategy, and rapid, detailed reporting.


Contact Us

Get in touch for a FREE, no-obligation, private consultation. Discuss your circumstances, the obstacles you encounter, and the objectives you aim to fulfill through your investigation.


Set the Plan

We will propose a tailor-made approach and specific tactics for your situation, utilising our extensive array of services. Transparent pricing will be provided, and your plan will be agreed upon before we proceed with the investigation.


Get the Information

Our expert private investigators will carry out a discreet, comprehensive, and professional investigation, providing a detailed report within 24 hours of completion, ensuring you have a clear understanding of the findings.


Frequently Asked Questions

Any business looking to gain a deeper understanding of its competitive landscape can benefit from competitive intelligence. This includes start-ups assessing market entry, established businesses looking to expand or diversify, and companies facing intense competitive pressure. Competitive intelligence provides insights into competitors’ strategies, strengths, and weaknesses, market dynamics, and potential opportunities or threats. This information can inform strategic planning, product development, marketing strategies, and overall business tactics.

Yes, our competitive intelligence services extend to international markets. We provide insights into global competitors and market trends, helping businesses understand and navigate different cultural and regulatory environments.

Our team consists of skilled analysts who use advanced tools and methodologies to ensure the accuracy and relevance of the data collected. We cross-verify information from multiple sources to ensure reliability.

While both provide valuable market insights, competitive intelligence focuses specifically on understanding competitors and the competitive landscape, whereas market research generally focuses on understanding customers and market demand.


Credible Legal Investigation

Research Associates is proud to be associated with prestigious organisations in the field of investigation and forensic sciences. As a distinguished member of the UK’s Association of British Investigators, we uphold the highest standards of professional conduct and ethical practices.

Furthermore, our affiliation with The Institute of Professional Investigators and the World Association of Detectives Inc. underscores our commitment to global excellence in the investigative industry.

We also take pride in our membership with the Chartered Society of Forensic Sciences, which demonstrates our dedication to advancing forensic science and maintaining the highest level of expertise in our field.

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    Research Associates

    It is important to discuss the nature of your situation and agree, strategy, timeframe and cost before moving forward. If you are unable to call now on 020 7243 1000, use our contact form.